FAQ - Frequently asked questions
Do you have any questions about our products or services? Visit our FAQ page for answers to frequently asked questions and useful information about physical gold and silver.
Products and services
Which products does Europese Goudstandaard offer?
We offer a wide range of physical gold and silver in the form of bars and coins. Each product is described in detail on our website, including information on purity and weight.
What is the difference between physical and paper gold?
You effectively own physical gold (or silver), without any counterparty risk. This means you can keep it at home or store it in a secure safe.
Paper gold or silver, like certificates or shares in mines, are not tangible and depend on financial markets and companies. They involve risks, such as second-party, credit or solvency risks. Physical gold and silver offers security, especially in times of crises.
Why should I buy physical gold or silver?
Physical gold and silver are tangible assets that are not dependent on financial markets, companies, governments, currencies or banks. They provide a safe haven during economic uncertainties and inflation. Moreover, physical gold and silver are essential assets that should be part of a well-diversified investment portfolio.
How does Europese Goudstandaard guarantee the quality of its products?
Europese Goudstandaard only sells precious metals that are certified by recognised and reputable bodies or manufacturers, such as the London Bullion Market Association (LBMA).
This guarantees that all the gold coins and bars meet strict standards of purity and weight and come from approved smelters and refiners. As a result, investors can be confident they are investing in products of the highest quality.
How do I decide which gold or silver products are best for me?
Choosing the gold or silver products that are right for you depends on your investment goals, budget and personal preferences.
Our advisors will be happy to help you make the best choice to suit your needs and goals. We offer a free, no-obligation consultation either at your home or at our office. Contact us to make an appointment and find out which products suit you best.
How is the price of gold and silver determined?
The price of gold and silver is determined by supply and demand on the global market, as well as economic factors such as inflation, interest rates and geopolitical events.
What is ‘Future Investment’?
‘Future Investment’ is an exclusive investment module offered by Europese Goudstandaard, available from an investment of €25,000. With this module, we guarantee a fixed minimum buyback value for your gold coins, regardless of market fluctuations in the gold price.
The module focuses on rare gold coins and offers flexibility in the time of sale. The guaranteed increase in value rises the longer you hold on to the coins, offering an attractive long-term investment.
Ordering and delivery
How soon can I expect my order after purchasing it?
The delivery time depends on your location and product availability. All orders are processed ASAP and discreetly delivered to your home by one of our advisors. The advisor will first contact you to agree on a suitable time for delivery.
If you have selected ‘personal collection’ when ordering, this is possible at our office by appointment. Collection times are Monday to Friday from 9 a.m. to 4 p.m.
Important: Only the person mentioned on the invoice can collect the purchase. Collection is made on presentation of the paid invoice and a valid passport. It is not possible for third parties to collect orders. If you have selected ‘personal collection’ when ordering, we will contact you to make an appointment.
Which payment methods do you accept?
We accept various payment methods, including bank transfer, credit card and other secure payment options. Unfortunately, payment in cash is not possible.
What are the shipping costs?
Your order will be delivered to your home completely free of charge by appointment.
How can I safely store my physical gold and silver?
There are several ways to safely store your physical gold and silver. You can choose to keep it yourself at home in a safe deposit box, in a safe deposit box at a bank or at a private safe deposit centre.
Some options carry more risks than others. Europese Goudstandaard recommends using an insured private safe deposit centre, such as De Kluis in Eindhoven. This is the safest option with the least risk.
Didn’t find the answer to your question?
No problem, we are always ready to help. If your question is not answered in our FAQ, please don’t hesitate to contact us. Fill in our contact form and we will get back to you as soon as possible.
We’d love to hear from you!